Privacy

Media Access AS, organisation number 926 359 363, is responsible for processing personal data related to our website and services. You can contact us via the contact form and mark your message “Privacy”.

The contact form collects your name, company, email address, phone number, and an optional message. We use this information to respond to your enquiry and arrange any further contact.

Meeting requests and contact enquiries are handled in Media Access’s in-house CRM. A meeting request is a message indicating that you want to be contacted, not a confirmed calendar booking.

When you start the visibility check, we use the website address to review a selection of responses from OpenAI with web search. The website address is sent to OpenAI. Your name, email address, and phone number are not sent to the analysis provider. The analysis check itself expires after 24 hours.

When you request contact or open the report, Media Access AS stores your name, email address, phone number, company if applicable, message, and report in our CRM with Supabase in the EU. The purpose is to deliver the report and follow up on your enquiry. The option to receive an email copy is recorded separately and is not consent to receive newsletters. Enquiries must be assessed for deletion no later than 12 months after the last contact if no customer relationship is established. You can ask us for access or deletion.

We process enquiries from business contact persons on the basis of our legitimate interest in responding to the request and following up a potential customer relationship, cf. Article 6(1)(f). Any follow-up is linked to what you have requested. Where you yourself are party to an agreement, processing necessary to deliver the agreement or take steps at your request before entering into an agreement may be based on Article 6(1)(b).

Google Ads, Meta, and ChatGPT Ads are listed as relevant marketing channels. Google Tag Manager may be used to manage measurement and tracking tools. This does not in itself describe which information is shared.

With your consent, we use Google Analytics 4 from Google Ireland Limited to measure visits, pages and confirmed enquiries on mediaaccess.no, mediaaccess.es, mediaaccess.dk, mediaaccess.se and mediaaccess.uk. Measurement can link visits across these domains when you have accepted analytics on the domains you visit. We do not send names, email addresses, phone numbers, messages or visibility report content to Analytics. Google processes information including browser and device details, visited pages, referral source and approximate country. Processing may take place outside the EEA under Google’s data processing terms. We do not enable Google Signals or personalised advertising.

Your choice is stored in ma_analytics for 180 days. With consent, _ga and _ga_* are used for analytics for up to 180 days. Analytics event data is retained for 14 months; aggregated standard reports may be retained longer. You can reject or withdraw consent using “Change cookie preferences” at the bottom of the page. Measurement then stops and Analytics cookies are deleted from this domain. Your choice is stored separately for each domain.

With separate marketing consent, we use the Meta pixel (ID 165659264830268) from Meta Platforms Ireland Limited. It measures page views and a completed registration when contact details have been received and the visibility report unlocked. Meta receives technical browser and device information, IP address and visit activity and may link this to a Meta account for ad measurement and advertising. We do not send report content, contact fields or report identifiers to the pixel. Advanced matching and automatic event detection are disabled. Information may be processed outside the EEA under Meta’s terms.

Consent preferences are stored separately in ma_analytics and ma_marketing for 180 days. With marketing consent, Meta may use _fbp and _fbc, normally for up to 90 days. Withdrawal stops measurement and removes these cookies on this domain. ma_language remembers your language choice for up to one year. The language also determines the country-specific content. You can change your choice in the main menu.

CRM data is stored with Supabase in the EU. Sales admin and the employee handling the enquiry have access. We use technical information, including IP address, to limit misuse and repeated requests. Reports without submitted contact details have access that expires after 24 hours. Enquiries that do not lead to a customer relationship are assessed for deletion no later than 12 months after the last contact.

OpenAI is used for the analysis and may process data outside the EEA. The provider’s data processing agreement describes the legal basis for transfers and the safeguards in place, including standard contractual clauses. The contact form’s name, email address, and phone number are not sent to OpenAI.

Depending on the processing, you may have the right to access, rectification, deletion, restriction, or to receive the data. Where processing is based on legitimate interest, you may object. Consent can be withdrawn.

You can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet). Use the contact form and mark your message “Privacy” to request access, rectification, or deletion, or to object to further follow-up.